Temporary Error 15

Sometimes, issues in Sky Yahoo Mail can cause a temporary error.  "Temporary error 15", will usually correct itself within a few minutes to a few hours. In the meantime, here are potential causes and our suggestions to fix the problem.

Possible causes

  • Using a web browser that's not supported by Sky Yahoo Mail
  • Accessing your Sky Yahoo Mail account simultaneously from 2 different browsers.
  • Accessing your Sky Yahoo Mail  on multiple devices simultaneously from more than one place.

Possible fixes

  • Restart your web browser.
  • Clear your web browser's cache.
  • Make sure you’re using a supported web browser and operating system (OS).
  • Sign out of all devices and sign back in to Sky Yahoo Mail to see if the error is gone.
  • If the problem persists we recommend using an email app like the Sky Yahoo Mail mail app for iOS and Android or the native mail app on your smartphone or tablet device.