Requests to block search results in Yahoo Search: Resource for European residents
Why can search results be blocked in Yahoo Search in Europe?
The Court of Justice of the European Union decided that, under certain circumstances, European residents may request that specific URLs be blocked from a search engine's results (C-131/12, 13 May 2014).
To qualify, the specific URL must contain personal data about the individual that is inadequate, irrelevant or no longer relevant, or excessive in relation to the purposes for which it was collected or processed, or where compelling legitimate grounds exist for blocking a specific URL.
For each request that we receive to block a URL, we at Yahoo must balance the individual's right to privacy with considerations of the public's right to information.
How can I request that Yahoo block certain search results in Europe?
You may submit a request through our online form if you are a resident of the European Union or a resident of a European Economic Area country.
If you are a minor, ask your parent or legal guardian to complete this form on your behalf.
Before submitting your form, carefully review these instructions to help ensure your request is handled efficiently:
- We will only process requests identifying specific URLs. A general request to block all information relating to an individual will not be processed. Explain the reasons why each URL should be blocked in association with a query on your name.
Fill out all fields in the form. We will only consider your request once we receive sufficient information from you to enable us to process your request.
- Include the full name for which you are requesting certain URLs be blocked.
- Provide your email address.
Upload a clear, readable copy of a document that verifies your identity (e.g., a copy of your driver's license, national ID card, or any other photo ID, not necessarily a government-issued document). You can upload one file up to 4Mb. If you are requesting Search results be blocked for a name other than your legal name, include documentation verifying this is the name by which you are commonly known. We need adequate identification before we can process a request.
Our review process
We will review your request once you fill out the form and upload a document verifying your identity. We will then decide whether or not to block the relevant URL or URLs, taking into consideration numerous factors, including the number, nature and complexity of the requests we receive.
We appreciate your patience.
Note: Blocking URLs on Yahoo Search in Europe under this process will not entirely remove the information from the Internet, or even from appearing in results for searches based on queries other than your name. This information may still be available, for example, on the website where it was originally published, as well as on other search engines.
Remember also that this form is dedicated solely and exclusively to requests based on the above mentioned Court decision and circumstances. If your request is based on other grounds, you must submit it to our general Search Customer Care Team. To do so, please return to the Yahoo Help pages to complete a new help request form for Search.
We may include a notice to users on our search results pages informing them that some results have been blocked pursuant to EU law. We may also notify the operators or webmasters of websites impacted by your request.
We will send you an email informing you of our decision once we decide, based on the criteria outlined by the Court of Justice of the European Union, whether to block the URLs you specify.