Fix problems with Yahoo Mail

Yahoo Mail is designed with ease, efficiency, and reliability in mind. If something's not working like it's supposed to, you can use this guide to fix it.

Disable ad blocking software specifically for the Mail website

Ad blockers add code into your inbox in order to block ads, which can negatively impact email performance and functionality. You can unblock ads on Yahoo Mail to avoid these issues.

The website, buttons, or menus aren't working or are slow

• Use the latest version of a supported browser
• Fix issues caused by web browser or computer settings

Can't sign in or have security concerns

• Fix problems with your password
• Recognize and secure a hacked account
• Additional security features in Yahoo Mail

Can't send or receive emails

• A message I sent wasn't received
• Email isn't received in Yahoo Mail

Emails are missing

• Recover lost or deleted email
• Empty mailbox in Yahoo Mail

Scroll bars are missing on Mac

1. Click the Apple menu .
2. Click System Preferences.
3. Click General.
4. Beside "Show scroll bars," click Always.