Scan your Yahoo Mail account to fix common problems

The Quick Fix tool is available for you to scan your Yahoo Mail account if you've encountered a problem, like an error, temporary access error code, or a problem sending or receiving email. The scan typically takes a couple hours and attempts to automatically correct problem. Once it's done, an email with the findings is sent to the alternate email address you provide.

Run a scan on your account

  1. Go to the Yahoo Mail Quick Fix tool.
  2. Select the problem you're having.
  3. Enter an alternate email address, different from the one you're trying to fix.
  4. Enter the verification code shown.
  5. Click Create Request.

What if the problem wasn't fixed?

If the Quick Fix tool doesn't fix the problem, review a list of other possible issues and how to correct them.