Get help from Yahoo customer support

Yahoo Help Central is your starting point for getting help from Yahoo. Support may come via email, chat, help articles, or our Yahoo Help Community forums, depending on the question or issue you have and the Terms for your region.

Here's how to get help:

  1. Go to Yahoo Help Central.
  2. Choose the product you need assistance with.
  3. Where available, click Contact Us.

Remember: We don't have a contact option for every product or issue. You can find troubleshooting tips and answers to commonly asked questions anytime by browsing our extensive library of help articles.

Paid support option (U.S. only)

Yahoo Account Pro connects you to a Yahoo specialist by phone for help with Yahoo Mail, and provides basic support for Yahoo Sport, Finance, Homepage, and Search questions. This is the only 24/7 paid live phone support option Yahoo provides.

If you see other Yahoo product and password support phone numbers or services posted online, these aren't Yahoo phone numbers or services and you aren't working with Yahoo Customer Care. Always make sure the Yahoo support site you're using has a web address that ends with yahoo.com.